Terms and conditions

General printing conditions

These conditions apply exclusively to professional clients (companies and organisations). OXXO SRL does not accept orders from private individuals.

1. Acceptance

1.1 Any order implies unreserved acceptance of these general conditions, which the client is deemed to know.

1.2 These general conditions are binding between the parties. Any modification only has contractual value after express written acceptance by OXXO SRL.

2. Retention of title

2.1 Goods delivered and work carried out remain the exclusive and inalienable property of OXXO SRL until full payment of the price. Until then, OXXO SRL reserves the right to take back the goods or work, at the client's expense.

3. Payment conditions

3.1 Invoices are payable in cash at the registered office of OXXO SRL, without deduction for costs or discounts.

3.2 Any invoice unpaid on its due date will be increased by a flat-rate indemnity (min. €75) and late-payment interest of 1% per month.

4. Delivery

4.1 Delivery times are given as an indication. A delay does not entitle the client to claim damages.

4.2 Packaging and transport costs are borne by the client and are the client's responsibility.

5. Cancellation

5.1 If an order is cancelled, the client owes a flat-rate indemnity equal to 20% of the order amount.

6. Complaints

6.1 Complaints must be notified in writing to OXXO SRL within three days of delivery.

6.2 OXXO SRL is released from liability if the client has signed the order form “good for print”.

7. Intellectual rights

7.1 The originals of projects, drawings and illustrations provided by OXXO SRL remain its exclusive property.

8. Applicable law

8.1 Disputes fall under the exclusive jurisdiction of the French-speaking courts of the judicial district of Brussels. Only Belgian law governs the relations between the parties.

Specific online conditions

These Terms of Use govern your access to and use of this Site. By accessing this Site, you agree to be bound by these terms.

General

All transactions made online on oxxoprint.be are subject to Belgian law. Oxxo is not liable for delays resulting from force majeure.

Returns

Due to the personalised nature of the product, no return can be made once the order has been processed. Any complaint must be made in writing within two working days.

Shipping

Oxxo will arrange shipping on behalf of the buyer. The buyer bears all shipping and handling costs.